Infratech · Warranty
Infratech 3-Year Warranty — Register Your Heater
Infratech bills its 3-year warranty as the most extensive in the industry. Register at install time to activate it — 10 minutes now, no questions later.
By Reed · Updated November 10, 2026
What you need
Step by step
Register online
Go to infratech.com/warranty/ and complete the registration form. You'll need: purchaser name + address, dealer name, model number, serial number, purchase date.
Save the warranty PDF
Download the full warranty terms PDF from infratech.com/wp-content/uploads/2026/09/infratech-warranty.pdf. Store it in the same folder as your receipt — you'll need the terms language if you ever file a claim.
Confirm safety listings
US-designed and US-manufactured. UL and cUL Listed under File E 29825. Australia/NZ and CE Listed under Wakefield Labs File NSW 21732. These listings matter for HOA / building inspector sign-off.
Common mistakes
- Registering on the install date instead of the purchase date. The warranty clock starts on the purchase date, not the install date. Install can be weeks after purchase — register with the real purchase date to maximize the covered period.
Hands-on tips
- Attach a photo of the installed serial sticker to your warranty-registration folder. Outdoor labels degrade in 5-10 years and you'll need the serial for any claim.
Questions people ask
What does the 3-year warranty cover?
Infratech calls it the industry's most extensive but doesn't summarize terms on the homepage. Pull the warranty PDF above for the component-by-component breakdown.
Is the heater covered if I move houses?
The warranty is to the original purchaser and typically not transferable. If you're buying a used Infratech heater, confirm transferability with Infratech sales before relying on warranty coverage.
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