Ohio Flame · Warranty
What Ohio Flame's Lifetime Warranty Actually Covers
Ohio Flame's Lifetime Warranty is real — on the steel bowl and welds. It explicitly does NOT cover screens, grates, paint, or finishes. Here's the scope line-by-line, plus what registration and what claim documentation looks like in practice.
By Ash · Updated November 10, 2026
What you need
Ohio Flame warranty scope
- Fire bowl steel + welds
- Lifetime (registered)
- Steel gauge covered
- 3/16" to 1/4" by size/model
- Spark screens, flat lids, grates
- NOT covered
- Paint, high-heat enamel
- NOT covered
- Product-modification damage
- NOT covered — voids warranty
- Normal patina darkening
- Expected, not a defect
Step by step
Register the fire bowl when it arrives
Lifetime Warranty applies to registered bowls. Register through Ohio Flame's website (store the serial number from the pedestal plate and your sales receipt). Unregistered bowls get the general warranty but not the Lifetime designation.
Know what counts as "covered"
The warranty guarantees structural integrity of the steel: the bowl will not rust through, warp, or rot over your lifetime. Thickness ranges 3/16" to 1/4" depending on size and model — all within the lifetime scope.
Know what doesn't
Not covered: paint of any kind (including factory "Patina Finish"), spark screens, flat lids, log grates, poker tools, apparel, or any accessory. Also not covered: damage from unintended use, modification (gas conversion), or improper storage.
File a claim through your dealer or Ohio Flame direct
If the bowl rusts through, warps, or shows weld failure: email Ohio Flame with photos, your sales receipt, and the serial number. They determine repair vs replacement. Transit damage goes to the carrier first, not warranty.
Common mistakes
- Expecting the warranty to cover the natural patina. Patina darkening IS the design intent. Rust pattern on the exterior is not a defect — the warranty is specifically about rust-through, warping, or weld failure.
- Filing a claim after a third-party gas conversion. Modifying the bowl voids the warranty on the bowl itself, not just the added gas parts. If you converted, Ohio Flame will decline the claim.
Hands-on tips
- Keep a photo of the bowl at Day 1, Month 3, and Year 1 — if there's ever a warranty claim, documented patina progression speeds the claim.
- Save the original sales receipt PDF in your phone's warranty folder. Lifetime claims 10 years from now will still ask for it.
Questions people ask
Does the Lifetime Warranty transfer if I sell the fire pit?
No. Ohio Flame's Lifetime Warranty applies to the original registered owner only.
What if my spark screen rusts out in year 2?
Screens are not covered under the Lifetime Warranty. They're a wear item and Ohio Flame sells replacements.
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